INTRODUCTION
The LSP is a unified resource management system enabling California community college libraries to collaboratively manage both print and electronic resources using a cloud-based library services platform. The program began in 2018 and 110 California community colleges participate.
Individual librarians, librarians in work groups, LSP staff and administrative and governance bodies contribute and collaborate throughout the year to support operations, practices,and policies, with costs—including training and support—funded by the LSP project. Each participating college has local control options for some aspects of the platform while following shared approaches for cataloging, e-resource data, policies, procedures and other services.
COMMUNICATION PLAN GOALS
For this large, shared statewide system–one involving many and varied stakeholders–effective and efficient communication efforts are critical, and this comprehensive communication strategy will
keep stakeholders regularly engaged and informed with the work of the program,
promote understanding and awareness of accomplishments, next steps, programmatic changes and needs,
strengthen the dissemination of information within and between colleges using the LSP,
facilitate effective planning, development, and evaluation of the program, and
prioritize delivering communications that foster and promote a culture of diversity, equity, inclusion, anti-racism, and accessibility.
COMMUNICATION OBJECTIVES
Internal
Ensure that LSP users have all the necessary information for operations
Foster efficient communication among and between LSP users
Increase awareness of LSP LibGuides as key tool for information collection and exchange
Highlight software changes, functions, applications and tools
Facilitate dissemination of Work Groups’ knowledge and expertise
Strengthen systemwide consistency on projects and promote understanding of and conformance with system and software requirements
External
Systematically inform external stakeholders about the benefits, challenges, and successes of the LSP
Share accomplishments, particularly in relationship to statewide goals (e.g.: Vision, equity, professional development successes)
Create advocates of and for community college libraries
Identify and suggest opportunities for collaboration between stakeholders
Educate stakeholders about the role and work of CCL and CCLC as vendors
Approved by the LSP Governance Committee on May 5, 2023
