From the Georgia Learning Library Online (via a consortium of many educational institutions' libraries in Georgia), these documents provide flowcharts, glossaries, and very handy "how to" steps to perform many functions in Alma and Primo. Come here first to get already written directions or diagrams. Don't know what a terminology from the vendor or related to LSP's are and are to afraid to ask? You may find the term with its very definition here in its rich glossaries.